Refund policy
We want you to be happy with your purchase. If you're not completely satisfied, we're here to help.
Returns We accept returns within 4 days of the delivery date. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
Return Shipping Customers are responsible for paying their own return shipping costs. Shipping costs are non-refundable.
Store Credit Once we receive and inspect your returned item, we will notify you of the approval or rejection of your return. If approved, your store credit will be issued within a few business days and can be used on any future purchase.
Non-Returnable Items Items that do not meet the above conditions (used, damaged, or missing original packaging) will not be accepted for return.
How to Initiate a Return To start a return, please contact us at cotact.patchlabs@gmail.com with your order number and reason for return. We will provide you with further instructions.